Portfolio companies with structured retention governance show stronger NRR, cleaner cohort economics, and more predictable paths to efficient growth. We install that infrastructure.
Explore portfolio solutionsCompanies with NRR above 110% command 2–3x revenue multiples at exit. Yet most Seed–Series B companies don't have the infrastructure to measure it accurately, let alone govern it.
Every dollar spent acquiring a customer that churns is capital wasted. Retention governance doesn't just reduce churn—it improves the ROI of every growth dollar you've deployed.
Investors price LTV/CAC ratios. Companies without retention governance are structurally undervaluing their customers and leaving expansion revenue on the table.
Retention governance creates the visibility needed for accurate forecasting and investor reporting.
Founders come to board meetings with retention dashboards, not excuses. Governance replaces ambiguity.
Less revenue leakage means more efficient growth. Fewer re-acquisition cycles. Better unit economics.
Acquirers and later-stage investors scrutinise cohort data. Governed retention infrastructure passes diligence.
We work directly with portfolio company leadership to install a four-layer retention governance system:
We engage with portfolio companies through a two-step model designed for speed and strategic depth.
Point us at a portfolio company experiencing churn pressure. We run a structured diagnostic that maps retention risk and delivers a governance blueprint.
For companies ready to scale, we stay on as ongoing retention governance advisors—embedded in the leadership cadence, quarter after quarter.
We can work across multiple portfolio companies with preferred terms. One relationship, consistent methodology, scalable impact.
Whether you have one company with a churn problem or a portfolio that needs retention infrastructure, we should talk.
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